Counselling, Psychotherapy & Coaching in Cambridge

Privacy Policy

I am committed to ensuring your privacy is protected. This Privacy Policy sets out how I use and protect any personal data you provide through any means (verbal, written, in electronic form, or by your use of my website). It applies only to data collected by me and via my website; third party agents, and websites which are linked to mine, are not covered.
 
I may edit this policy by updating this page. You should check this page intermittently to ensure you are happy with any changes. This policy is effective from 25 May 2018.

Your personal information

By supplying your contact details on enquiry or request of my services and/or registering as a client, you are agreeing to my holding personal information about you. All such information is held and processed in accordance with the General Data Protection Regulation (2018).

What information do I collect?

I may collect personal or sensitive information from you. I will hold and use this to provide a service to you and to manage and quality assure this service. Personal information may include: your name, contact information including email address, age and employment status. Sensitive data may include: gender; ethnicity and marital status; religious or other beliefs; sexuality; physical or mental health; and criminal proceedings and offences. This data can only be held and used with your explicit consent.

How do I use this information?

I use the information I hold about you to: provide you with the professional counselling service requested of me; to administer my service, including the arrangement of appointments and billing where appropriate; to maintain and ensure the accuracy of my internal records, and to meet my statutory obligations. Your personal information will never be used for any marketing purposes. 

Security

I will keep all information about you confidential, storing it securely and controlling who has access to it. I will not share any information where I am not legally required to do so and will only share such information as is necessary, and where I am satisfied that the other party is entitled to receive it.

Controlling your personal information

If you have any queries concerning your personal information or any questions regarding my use of it, please contact me in writing. You should do the same if you believe that any information I hold on you is incorrect or incomplete.

Data Protection registration

A full list of what information I control and process and for what purposes is set out in my notification with the Information Commissioner's Register of Data Controllers. My registration number is ZA361624. See www.ico.org.uk.